We are honored to announce that since June 2025, we have become a member of the Electronic Resellers Association International (ERAI),a trade organization whose vision is to make the global electronic supply chain a safe business environment through industry cooperation, education, data sharing and promotion of best business practices.

The ERAI broadcasts this information daily, alerting members to counterfeit product reports, substandard product reports, and unscrupulous business practices. Every member has access to the ERAI database, which contains the details of every company and situation ever reported.

We deliver a Quality Assured service across all parts of our electronic component supply business:

· online confirmation of current component stock levels
· rapid and reliable response to RFQs and other enquiries
· delivery to you of your components
· invoicing and responding to queries

We achieve this because quality assurance is central to our business.  Our Quality Management System helps us ensure quality service across the whole business.  It has been ISO 9001:2015 certified by UKAS since 29 October 1993.  The scope of the certification is procurement and supply of electronic and electrical components

. Choosing a supplier certified to ISO 9001 offers significant benefits to businesses. The certification ensures that the supplier adheres to internationally recognised quality management standards, enhancing the consistency and reliability of their service.  As a result, the risk of errors is lowered, and customer satisfaction is improved. ISO 9001-certified suppliers are also committed to continuous improvement, ensuring they are responsive to changes in their market and the needs of their customers.

As part of the QA process we regularly ask a sample of our clients to complete a simple customer satisfaction survey.